Microsoft Store Outage: Resolved
Massive Outage Caused by Cybersecurity Firm
On July 17, 2024, at 201125Z UTC, a massive outage affected Windows PCs worldwide. The issue was traced to a software update released by cybersecurity firm CrowdStrike. The outage disrupted the availability of the Microsoft Store and caused connectivity issues for many users.
Quick Network Troubleshooting Tips
If you experience network issues, follow these troubleshooting steps:
- Check your network connection status in Settings > Network & Internet > Status.
- Run the Network Troubleshooter to diagnose and resolve connection problems.
- Restart your device to refresh the network settings.
Resolution
Microsoft has confirmed that the issue has been resolved. The Microsoft Store is now fully operational, and connectivity has been restored for affected users.
To prevent similar outages in the future, it is recommended to ensure that security software and operating systems are regularly updated.
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